Motoclick, the smart platform that makes life easier for restaurants and riders
When people talk about delivery, they almost always talk about riders and fees. But what really determines whether a restaurant runs smoothly or spends the day putting out fires is the technology behind the counter. Motoclick, a Latino-founded last-mile company in New York, built its platform with exactly that in mind: running delivery should be as easy as pressing a button.
All channels on a single screen
At the heart of the system is a simple, friendly dashboard the restaurant sees on a tablet. Every order from every channel lands there, on a single screen: DoorDash, Uber Eats, Grubhub, the restaurant's own website, and its own app. No more watching five different tablets or copying orders by hand from one system to another. Everything arrives in the same place, sorted by status: preparing, ready, on its way.
When the kitchen finishes an order, the manager taps a button to mark it ready. That signal is all Motoclick needs: the system automatically assigns the nearest courier from its own fleet, and in under five minutes a rider is at the door. No phone calls, no waiting for someone to accept the order, no food going cold on the counter.
Solving offline and phone orders
The platform also solves something the big apps don't handle: orders that don't come through an app. A customer who calls, a neighbor who writes on WhatsApp, or an office that wants lunch tomorrow at noon. With Motoclick, the restaurant enters those orders manually in the same dashboard, schedules them for whatever date and time it needs, and sees a real-time quote of what the delivery will cost based on the distance in miles. It knows the price before confirming, and can tell the customer on the spot.
For a family restaurant, this changes the day-to-day operation. The owner stops losing phone orders because "there's no driver," can take advance orders for events and catering, and has one screen to see everything that's happening. And since the platform is in Spanish and English, anyone on the team can use it from day one.
Built for the rider too
Motoclick's technology doesn't stop on the restaurant's side. The same system that assigns the order in seconds gives the courier short routes within their zone, clear information for each delivery, and a support channel with real people on the other end. Fewer empty miles, more deliveries per hour, more income.
"A dashboard you understand without a manual, orders from any channel in one place, a transparent instant quote, and a rider in minutes at the press of a button."
That's how simple delivery should be, and that's how Motoclick does it.
Motoclick is, first and foremost, a technology company built to make life easier for the two people who make every order possible: the one who cooks and the one who delivers.